Is someone using your Microsoft 365 account without authorization?
Did you come across a “there’s a problem with your Office license” message in Microsoft 365? It may prevent you from launching Word, Excel, and other Office products. For most valid Office license users, this is just a temporary glitch that resolves after a PC restart. Still, chances are Microsoft may think your account credentials are being used without authorization.
The main causes of this error are failed subscription payments, expired licenses, long overdue software updates, installation issues, and malfunctioning or corrupt Office files. If you’re seeing the “there’s a problem with your Office License” status, one of the following solutions will prevent the problem from resurfacing. They are applicable to both Windows 11 and Windows 10 systems.
Also read:6 Ways You Can Use Microsoft Office for Free
You may own a perpetual Office license with its product key or a monthly/annual Microsoft 365 subscription. In either case, the first place to check for Office subscription problems is your signed-in Microsoft account. To avoid seeing license errors it is important to have your account in good standing.
Also read:How to Use Microsoft Office on Chromebook for Free
Office applications often come bundled with the Windows operating system when purchasing a new PC or laptop. Most users don’t bother to check the software’s validity, especially if it’s a perpetual Office license.
You don’t have to perform the following check if you’ve installed the Office software on your own after a valid purchase or when it is connected to a Microsoft 365 subscription.
Also read:How to Add a YouTube or Offline Video to Word Documents
Sometimes any glitches in your Office applications are only temporary and caused if Microsoft’s servers are unable to resolve your account credentials in the cloud. When that happens, sign out of your Office app and sign back in after a few minutes.
Is the Office app you own related to a valid account? If not, consider switching your Microsoft account by signing in with a new one. If you don’t have the Office app installed, you can perform the same logout and login procedure in Word, Excel, PowerPoint and other Office applications.
Also read:How to Password Protect Your Excel Workbook or File
If you haven’t used the Office software on your computer in a long time, it would have accumulated many pending updates. This may make your valid user license incompatible with the installed software application. Therefore, once in a while, you must finish the pending updates to breathe new life into the software. To check for updates and complete them:
Also read:How to Use SetupDiag to Fix Windows Update Problems
The Office 64 Source Engine is an Office service that runs in the background to verify that the correct applications are being used. It also performs a system-wide check to ensure that the program hasn’t been tampered with. If this service is disabled for some reason, it may lead to the “there’s a problem with your Office license” error. Therefore, you should fix it at the earliest.
Also read:11 Legitimate Windows Processes that Can Look Like Malware
At times the Office software may become corrupt, incompatible, or have various glitches including license errors. This can get worse if you haven’t updated your software in a long while. To get a fresh start, download and reinstall Office through an option called “Online Repair.”
Also read:Save Money on Device Repairs With a Warranty Check
Also read:How to Insert the Degree Symbol in Microsoft Word
Along with reinstalling the Office app online, you can perform a hard reset. This takes care of any installation issues and fixes the account problems on your device. The reset requires access to the Internet as it is done using Microsoft’s cloud servers.
Also read:Windows Home vs. Pro: Which Edition Is Right for You?
The “Microsoft Office cannot verify the license for this product” error is closely related to the “there’s a problem with your Office license” error. You can resolve the issue from the Registry Editor.
Many users have a preinstalled version of Office on their devices, which leads to Microsoft Office asking for activation again and again. To avoid this problem, it is better to go for a current online version of Office which can be installed via the “Modify” option for Microsoft Office in “Settings -> Apps -> Apps & features” for Windows 11.
While many users continue to use unlicensed versions of Microsoft Office, of late, Microsoft has been clamping down on those activities. Most of these unlicensed programs will not run on the latest Windows 11/10 hardware. You cannot access the cloud updates online. It is better to use a licensed version of Office or a Microsoft 365 subscription to access the advanced features and prevent software errors.
Image credit: mohamed_hassan via Pixabay
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