Thank you for shopping at Elite Enterprise Software (herein referred to as “The Company”).

Please read this policy carefully. Your satisfaction as a customer is very important to us.

We issue refunds on our products with the following terms :

  1. Full refund within 60 days, if the customer received an unusable license – but first must contact our support, to determine that the license is not working due to the license itself and not by some other means (faulty installation, the wrong product installed, malware or virus corruption of system files, etc.)
  2. Full refund within 60 days, if the customer did not receive a license at all, via Email.
  3. NO REFUND if the customer received a working license.

To receive a refund, the buyer has to contact us via email: [email protected].

The company reserves the right to check the product key for Activation details within seven calendar days. If the test reveals that the product key has already been activated, after the purchase, the company has the right to refuse a refund, since the purchased service has been provided as agreed.

If you have any questions about our Returns and Refunds Policy, please contact us at [email protected].

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